Welcome to AL-KO VT Customer Centre West in Elsdorf
Motorhome service in Rhineland – competent support direct from the manufacturer
Your contact for motorhome, caravan and panel van
At the AL-KO VT Customer Centre West in Elsdorf you will receive advice, installation, maintenance and repair for motorhomes, panel vans and caravans. Spacious workshop capacities are available for large motorhomes and liners. We check whether your vehicle can be serviced and which retrofitting solutions are suitable, based on the vehicle data and planned work.
The central location in the Rhineland makes this site especially attractive. Combine your workshop visit with a trip in the region and benefit from personal advice, the latest workshop technology and direct manufacturer expertise on AL-KO VT products.
Retrofitting, maintenance and repair from a single source
At the AL-KO VT Customer Centre West you benefit from comprehensive expertise in chassis technology, comfort systems and safety solutions for recreational vehicles. Our specialists provide individual advice on the right products and support you from your initial enquiry to professional installation.
Whether it's hydraulic levelling support systems, additional air suspensions, manoeuvring systems, chassis enhancements or trailer technology – all work is carried out professionally and in accordance with manufacturer specifications. This makes the Customer Centre West the right address for anyone looking for reliable motorhome service in North Rhine-Westphalia.
Thanks to the state-of-the-art workshop infrastructure, even extensive retrofitting as well as maintenance and repair work on large motorhomes can be carried out professionally.
Ideally equipped for large motorhomes
Not every workshop is equipped to properly service large motorhomes and liners. At the AL-KO VT Customer Centre West in Elsdorf, you benefit from spacious workshop capacities and a modern infrastructure designed specifically for the needs of large recreational vehicles.
Whether maintenance, repairs or extensive retrofitting – even for vehicles that require more space, work can be carried out comfortably and professionally. The experienced service team looks after motorhomes, panel vans and caravans with the same care and manufacturer expertise for which AL-KO VT has stood for decades.
This makes the Customer Centre West the ideal place for anyone looking for a reliable service partner for their motorhome, regardless of vehicle size or the scope of work planned.
Workshop and service
At the Customer Centre West in Elsdorf, we offer you a comprehensive range of workshop and service solutions for motorhomes, caravans and utility trailers. As a specialist for AL-KO VT systems, we are your expert for the professional retrofitting, maintenance and repair of many chassis, comfort and safety solutions.
Our services include retrofitting and installation of selected support, chassis, suspension, manoeuvring and safety systems from AL-KO VT.
This includes, among others, HY4, HY2, LevelM, LevelM Pro, LevelVan, LevelC, Air Plus, Air Premium X2 and X4, ACS, ATC, UP4, MAMMUT and RANGER. We also install rear carrier systems and towbars, and advise you on our universal and two-wheel trailers as well as the AKS™ 3004 stabiliser coupling.
We are also your competent partner for maintenance and repairs. We carry out brake maintenance for utility trailers and caravans, repairs and servicing of AL-KO VT axles, chassis and components for motorhomes, caravans and utility trailers, as well as axle repairs and work on the AAA Premium Brake. Our range is rounded off by permissible gross weight increases for motorhomes and caravans.
Our experienced service team will be happy to advise you and make sure your vehicle is optimally equipped, maintained and perfectly prepared for your next trip.
Contact and appointment
AL-KO VT Customer Centre West
Daimlerstraße 8
50189 Elsdorf
Germany
Telephone: +49 2274 700 397
E-mail: info@ep-hydraulics.de
Opening times
Mon. to Thu.: 08:00 to 12:00 and 13:00 to 17:00
Fri.: 08:00 to 12:00 and 13:00 to 15:00
Campsites in the area
While your vehicle is being serviced in our workshop, you can relax in the customer lounge or explore the area.
The region around Elsdorf offers plenty of opportunities to combine your workshop visit with a short holiday. The Terra Nova viewpoint, the Rhine-Erft region and the nearby city of Cologne are popular excursion destinations. In addition, motorhome and caravan owners will find a variety of pitches and campsites in the surrounding area for a pleasant stay.
The motorhome pitch at the Elsdorf open-air swimming pool is just a few minutes away from the AL-KO VT Customer Centre West and is ideal for a simple overnight stay before or after a workshop appointment. The quiet location, proximity to the town centre and shops within walking distance make this spot a practical choice for AL-KO VT customers.
-
Distance to AL-KO VT Customer Centre West: approx. 2 km, about 5 minutes driving time. This pitch is particularly suitable for customers who want to stay overnight directly before or after their workshop appointment.
-
Location: Quiet, next to the Elsdorf open-air pool and just a few minutes from the town centre.
-
Camping comfort: Two free motorhome pitches with spacious parking and barrier-free access.
-
Leisure & relaxation: Directly adjacent open-air pool with slide, playgrounds and large lawns, as well as cycling and recreation opportunities in the area.
-
Catering & amenities: Supermarket, bakery and other shopping options within walking distance.
-
Ideal for: Customers seeking a practical and free overnight option close to the Customer Centre.
The Liblarer See campsite in Erftstadt offers ideal conditions to combine a workshop appointment at the AL-KO VT Customer Centre West with a relaxing short holiday. Located right by the lake, the campsite benefits from spacious pitches, a wide range of leisure options, and a natural setting. Whether you want to relax by the water or enjoy active leisure time – motorhome owners will find excellent conditions here for a pleasant stay.
- Distance to AL-KO VT Customer Centre West: approx. 30 km, around 25–30 minutes driving time. The campsite is recommended by AL-KO VT for customers who would like to combine their workshop appointment with a longer stay.
- Location: Directly on Lake Liblarer in Erftstadt, set within the natural Ville lakes landscape southwest of Cologne.
- Camping comfort: Year-round campsite with spacious pitches for motorhomes and caravans, plus sanitary facilities.
- Leisure & relaxation: Direct access to the beach and swimming lake, numerous hiking and cycling paths as well as various water sports and leisure opportunities nearby.
- Catering & amenities: Restaurant, snack bar and shopping options in the immediate area ensure a comfortable stay.
- Ideal for: Customers wishing to combine their workshop appointment at the AL-KO VT Customer Centre West with a short break by the lake or several relaxing days in the Rhineland.
Our AL-KO VT Customer Centre locations at a glance
At our AL-KO VT Customer Centres you benefit from professional service direct from the manufacturer. Whether maintenance, repairs or retrofitting – our experienced teams support you with comprehensive expertise for motorhomes, panel vans and caravans.
Discover all AL-KO VT Customer Centre locations and find the right contact person near you.
