A Warm Welcome to the Customer Centre South
Service for Caravans, Motorhomes and Panel Vans at the AL-KO VT Headquarters in Kötz
Manufacturer expertise where AL-KO VT is at home
At the AL-KO VT Customer Centre South in Kötz, you benefit from services directly at the headquarters of AL-KO Vehicle Technology. Here, decades of experience, state-of-the-art workshop technology and comprehensive product know-how come together. Our experienced service experts assist you with maintenance, repairs and retrofits for motorhomes, panel vans and caravans.
Thanks to the direct connection to the AL-KO VT location, you get expert advice and professional solutions right from the manufacturer. Whether technical queries, individual retrofitting or special service tasks – the Customer Centre South is your contact for the entire world of AL-KO VT products.
Experience Products On Site
At the AL-KO VT Customer Centre South you have the opportunity to discover various products and solutions from the AL-KO VT product range in person. In the exhibition area, you can view selected systems and accessories up close, compare them and receive advice from our experts.
Whether it’s chassis components, comfort and safety solutions or accessories for motorhomes and caravans – you can view, test and have many products' functions explained on site. This way, you can get a better understanding of the solutions and work together with our specialist advisors to find the right equipment for your vehicle.
Personalised advice combined with the experience of the products themselves makes it especially easy to decide and ensures you get exactly the solution that fits your requirements.
Complete Service for Your Recreational Vehicle
At the AL-KO VT Customer Centre South, you benefit from direct manufacturer expertise and a comprehensive range of services for motorhomes, panel vans and caravans. Our specialists know the technical requirements of modern recreational vehicles as well as all the details of AL-KO VT products.
From professional retrofitting and maintenance to repairs, you get all services from a single source. Whether you need chassis solutions, comfort systems, safety components, or individual vehicle optimisation – our experienced team ensures professional implementation directly on your vehicle.
Especially for complex technical matters, you will benefit from the close integration of service, development and manufacturer expertise at the Kötz site.
Workshop and Service Overview
At the Customer Centre South in Kötz, we offer you an extensive range of workshop and service options for motorhomes, caravans and utility trailers. As a specialist for AL-KO VT systems, we handle professional retrofitting, maintenance and repair of numerous chassis, comfort and safety solutions.
Our range of services includes retrofitting and installation of selected support, chassis, suspension, manoeuvring and safety systems from AL-KO VT.
This includes HY4, HY2, LevelM, LevelM Pro, LevelVan, LevelC, COMFORT DRIVE, Air Plus, Air Premium X2 and X4, ACS, ATC, UP4, MAMMUT and RANGER. We also install rear carrier systems and towbars and can advise you on our universal and two-wheeler trailers as well as the AKS™ 3004 stabiliser coupling.
Maintenance and repairs are also one of our core competencies. We carry out brake maintenance for utility trailers and caravans, repairs and maintenance on AL-KO VT axles, chassis and components for motorhomes, caravans, and utility trailers, as well as axle repairs and work on the AAA Premium Brake. Our range is rounded off by wheel alignment for motorhomes and caravans as well as payload upgrades for motorhomes and caravans.
Our experienced service team will be pleased to advise you and make sure that your vehicle is optimally fitted out, serviced and perfectly prepared for your next journey.
Contact & Appointment Booking
AL-KO VT Customer Centre South
Bahnhofstraße 40
89359 Kötz
Germany
Phone: 0800 - 25 56 000 (Germany free of charge)
Phone: +49 8221 - 97 92 61 (International)
Email: info@alko-tech.com
Opening Hours:
Mon – Thu: 08:00–12:00 and 13:00–16:30
Fri: 08:00–13:30
Campsites in the Region
Visitors to the Customer Centre have pitches for motorhomes and caravans available directly on site – so you can arrive the evening before your appointment.
Additionally, the Bavarian-Swabian region offers a large choice of further pitches and campsites in the surrounding area. Its central location between the Danube valley, Günzburg and the Bavarian Alpine foothills makes Kötz an ideal starting point for excursions and stopovers on your way to your holiday destination.
Whether it’s a visit to LEGOLAND Deutschland Resort, a cycle tour along the Danube, or just enjoying nature – the region offers numerous options for combining your workshop visit with leisure activities.
The Camping Gutshof Donauried is located just a few minutes' drive from the AL-KO VT Customer Centre South in Kötz. This camping site, set in natural surroundings with its own swimming lake, offers the ideal conditions to combine a workshop appointment with relaxing hours in nature. Thanks to its quiet setting, modern infrastructure and proximity to Günzburg, it is an attractive choice for AL-KO VT customers.
- Distance to the AL-KO VT Customer Centre South: approx. 8 km, around 10 minutes' drive. The campsite is close to Kötz and ideal for a relaxing overnight stay before or after a workshop appointment.
- Location: On the outskirts of Günzburg, set in the nature of the Donauried and close to a bathing lake.
- Camping comfort: Spacious pitches for motorhomes and caravans, modern sanitary facilities and a well-maintained camping infrastructure.
- Leisure and relaxation: Swimming lake, cycling and hiking trails, as well as a wide variety of excursion possibilities in the Bavarian-Swabian region.
- Catering and supplies: Bistro, kiosk, and bread roll service available directly on the campsite.
- Ideal for: Customers who want to combine their workshop appointment at the AL-KO VT Customer Centre South with relaxation in natural surroundings.
The Campingplatz Schwarzfelder Hof in Leipheim offers a peaceful and relaxing setting for AL-KO VT customers who wish to combine their workshop visit with an overnight stay or short break. Its convenient location close to Kötz and the family-friendly atmosphere make it a comfortable option for motorhome users.
- Distance to the AL-KO VT Customer Centre South: approx. 10 km, about 10–15 minutes' drive. This family-run campsite is a popular camping destination in the Günzburg and Leipheim region.
- Location: Quiet, rural location near Leipheim with good access to the A8 motorway and the AL-KO VT Customer Centre.
- Camping comfort: Spacious pitches for motorhomes and caravans, modern sanitary facilities
- Leisure and relaxation: Numerous cycling and hiking trails in the area, providing ideal conditions for relaxing days in nature.
- Catering and supplies: Bread roll service and shopping opportunities in the immediate area ensure a comfortable stay.
- Ideal for: Customers seeking a peaceful and comfortable overnight option close to the Customer Centre.
See Camping Günztal offers a combination of nature, relaxation and camping comfort. Just a few kilometres from the AL-KO VT Customer Centre South, the site is ideal for customers wishing to combine their workshop visit with a short holiday in the Swabian lake district. The lakeside location and the wide range of leisure activities make it an attractive destination for the whole family.
- Distance to the AL-KO VT Customer Centre South: approx. 20 km, around 20–25 minutes' drive. This campsite is particularly suitable for customers who wish to combine their workshop appointment in summer with a longer stay.
- Location: Right on a swimming lake in the idyllic landscape of the Günztal between Krumbach and Günzburg.
- Camping comfort: Spacious pitches for motorhomes and caravans, modern sanitary facilities and a family-friendly campsite.
- Leisure and relaxation: Swimming lake, sunbathing lawns, cycling and hiking trails, as well as a wealth of leisure activities in the surrounding countryside.
- Catering and supplies: Restaurant and other amenities are located either on site or nearby.
- Ideal for: Customers wanting to combine their visit to the AL-KO VT Customer Centre South with a holiday by the water and relaxing days in nature.
Our AL-KO VT Customer Centres at a Glance
At our AL-KO VT Customer Centres you benefit from professional service directly from the manufacturer. Whether maintenance, repairs or retrofitting – our experienced teams support you with comprehensive expertise on motorhomes, panel vans and caravans.
Discover all AL-KO VT Customer Centre locations and find the right contact in your area.
