Welcome to the AL-KO VT Customer Centre West in Elsdorf
Motorhome service in the Rhineland – expert support direct from the manufacturer
Your contact for motorhome, caravan and panel van
At the AL-KO VT Customer Centre West in Elsdorf, you receive advice, installation, maintenance and repair for motorhomes, panel vans and caravans. Spacious workshop capacity is available for large motorhomes and liners. Whether we can work on your vehicle and which retrofitting solution is suitable, we check on the basis of your vehicle data and the planned work.
The central location in the Rhineland makes this site especially attractive. Combine your workshop appointment with a trip in the region and benefit from personal advice, state-of-the-art workshop technology and direct manufacturer expertise from the AL-KO VT product world.
Retrofitting, maintenance and repair from a single source
At the AL-KO VT Customer Centre West, you benefit from comprehensive expertise in chassis technology, comfort systems and safety solutions for recreational vehicles. Our specialists provide you with individual advice on suitable products and support you from your initial enquiry through to final installation.
Whether hydraulic levelling support systems, additional air suspension, manoeuvring systems, chassis upgrades or trailer technology – all work is carried out professionally and according to manufacturer specifications. This makes the Customer Centre West the right address for anyone looking for reliable motorhome service in North Rhine-Westphalia.
Thanks to the modern workshop infrastructure, extensive retrofitting as well as maintenance and repairs on large motorhomes can also be carried out professionally.
Perfectly equipped for large motorhomes
Not every workshop has the technical facilities to service large motorhomes and liners professionally. At the AL-KO VT Customer Centre West in Elsdorf, you benefit from generous workshop capacity and modern infrastructure that is specially designed to meet the needs of large recreational vehicles.
Whether maintenance, repairs or extensive retrofitting – even vehicles that require more space can be worked on comfortably and professionally. The experienced service team looks after motorhomes, panel vans and caravans with the same level of care and manufacturer expertise for which AL-KO VT has been known for decades.
This makes the Customer Centre West the ideal point of contact for anyone looking for a reliable service partner for their motorhome – regardless of the size of the vehicle or the scope of the planned work.
Workshop and service
At the Customer Centre West in Elsdorf, we offer you a complete range of workshop and service options for motorhomes, caravans and utility trailers. As a specialist for AL-KO VT systems, we take care of professional retrofitting, maintenance and repair of a wide variety of chassis, comfort and safety solutions.
Our services include the retrofitting and installation of selected support, chassis, suspension, manoeuvring and safety systems from AL-KO VT.
This includes, among others: HY4, HY2, LevelM, LevelM Pro, LevelVan, LevelC, Air Plus, Air Premium X2 and Air Premium X4, ACS, ATC, UP4, MAMMUT and RANGER. We also install rear carrier systems and towbars and provide advice on our universal and two-wheeler trailers as well as on the AKS™ 3004 stabiliser coupling.
We are also your competent partner for maintenance and repair. We carry out brake maintenance for utility trailers and caravans, repairs and maintenance of AL-KO VT axles, chassis and components for motorhomes, caravans and utility trailers, as well as axle repairs and work on the AAA Premium Brake. Our range is completed by weight upgrades for motorhomes and caravans.
Our experienced service team will be happy to advise you and ensure that your vehicle is optimally equipped, maintained and perfectly prepared for your next journey.
Contact and appointment
AL-KO VT Customer Centre West
Daimlerstraße 8
50189 Elsdorf
Germany
Telephone: +49 2274 700 397
Email: info@ep-hydraulics.de
Opening times
Mon to Thurs: 08:00 to 12:00 and 13:00 to 17:00
Fri: 08:00 to 12:00 and 13:00 to 15:00
Campsites in the area
While your vehicle is being serviced in our workshop, you can relax in the customer lounge or explore the local area.
The region around Elsdorf offers numerous possibilities to combine your workshop visit with a short break. The Terra Nova lookout, the Rhein-Erft region and the nearby city of Cologne are popular excursion destinations. In addition, motorhome and caravan drivers will find various pitches and campsites in the area for a pleasant stay.
The motorhome pitch at the Elsdorf open-air pool is just a few minutes from the AL-KO VT Customer Centre West and is ideal for a straightforward overnight stay before or after a workshop appointment. Its peaceful location, proximity to the town centre and easily accessible shopping facilities make the pitch a practical choice for AL-KO VT customers.
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Distance to AL-KO VT Customer Centre West: approx. 2 km, travel time around 5 minutes. The pitch is particularly suitable for customers wishing to stay overnight directly before or after their workshop appointment.
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Location: Quiet position at the Elsdorf open-air pool and only a few minutes from the town centre.
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Camping comfort: Two free-of-charge motorhome pitches with generous parking space and barrier-free access.
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Leisure & relaxation: Direct access to the outdoor pool with slide, playgrounds and large sunbathing lawns, as well as cycling and leisure opportunities in the surrounding area.
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Food & supplies: Supermarket, bakery and other shops are within walking distance.
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Ideal for: Customers who want a practical and free overnight stay close to the Customer Centre.
Liblarer See Campsite in Erftstadt offers ideal conditions for combining a workshop appointment at the AL-KO VT Customer Centre West with a relaxing short break. Located directly on the lake, the campsite impresses with large pitches, a wide range of leisure activities and a natural setting. Whether relaxing by the water or enjoying active recreation, here motorhome users find the best conditions for a pleasant stay.
- Distance to AL-KO VT Customer Centre West: approx. 30 km, travel time around 25–30 minutes. The campsite is specifically recommended by AL-KO VT for customers who want to combine their workshop visit with an extended stay.
- Location: Directly on Liblarer See in Erftstadt, surrounded by nature to the south-west of Cologne.
- Camping comfort: Year-round campsite with generous pitches for motorhomes and caravans, as well as sanitary facilities.
- Leisure & relaxation: Direct access to the beach and bathing lake, numerous hiking and cycling trails, plus a variety of water sports and leisure activities in the surrounding area.
- Food & supplies: Restaurant, snack bar and shopping options nearby ensure a comfortable stay.
- Ideal for: Customers who want to combine their workshop appointment at the AL-KO VT Customer Centre West with a short break by the lake or several relaxing days in the Rhineland.
AL-KO VT Customer Centre locations at a glance
In our AL-KO VT Customer Centres, you benefit from professional service direct from the manufacturer. Whether for maintenance, repair or retrofitting – our experienced teams support you with comprehensive know-how in all matters relating to motorhomes, panel vans and caravans.
Discover all AL-KO VT Customer Centre locations and find the right contact person near you.
