Welcome to the Customer Centre South
Service for caravans, motorhomes and panel vans at AL-KO VT’s main location in Kötz
Manufacturer expertise where AL-KO VT is at home
At the AL-KO VT Customer Centre South in Kötz, you benefit from services directly at AL-KO Vehicle Technology’s headquarters. Here, decades of experience, state-of-the-art workshop technology and extensive product know-how come together. Our experienced service experts support you with maintenance, repairs and retrofitting for motorhomes, panel vans and caravans.
Thanks to the direct connection to the AL-KO VT site, you receive expert advice and professional solutions direct from the manufacturer. Whether technical questions, individual retrofits or special service work – the Customer Centre South is your point of contact for the entire AL-KO VT product world.
Experience our products on site
At the AL-KO VT Customer Centre South you can discover various products and solutions from the AL-KO VT world in person. In the exhibition area, you can view selected systems and accessory solutions up close, compare them and get advice from our experts.
Whether you’re looking for chassis components, comfort or safety solutions, or accessories for motorhomes and caravans – many products can be viewed and tested directly on site, and our team can explain their functions. This gives you a better impression of each solution and you can work with our service experts to find the right equipment for your vehicle.
The combination of personal advice and a hands-on product experience makes decision-making especially easy – and ensures you get the solution that matches your requirements.
Comprehensive service for your recreational vehicle
At the AL-KO VT Customer Centre South, you benefit from direct manufacturer expertise and a wide range of services for motorhomes, panel vans and caravans. Our specialists are familiar with the technical requirements of modern recreational vehicles and know the AL-KO VT products inside out.
From proper retrofitting and maintenance to repairs, you get all services from a single source. Whether chassis solutions, comfort systems, safety components or individual vehicle optimisation – our experienced team ensures professional implementation directly on your vehicle.
Especially with complex technical matters, you profit from the close link between service, development and manufacturer expertise at the Kötz site.
Overview of workshop and service solutions
At the Customer Centre South in Kötz, we offer you a full workshop and service portfolio for motorhomes, caravans and commercial trailers. As specialists for AL-KO VT systems, we handle the professional retrofitting, maintenance and repair of numerous chassis, comfort and safety solutions.
Our range of services includes the retrofitting and installation of selected support, chassis, suspension, manoeuvring and safety systems from AL-KO VT.
This includes, among others, HY4, HY2, LevelM, LevelM Pro, LevelVan, LevelC, COMFORT DRIVE, Air Plus, Air Premium X2 and X4, ACS, ATC, UP4, MAMMUT and RANGER. We also fit rear carrier systems and towbars, and offer advice on universal and two-wheel trailers as well as the AKS™ 3004 anti-snaking coupling.
We are also your expert point of contact for maintenance and repairs. We perform brake servicing for commercial trailers and caravans, repairs and maintenance of AL-KO VT axles, chassis and components for motorhomes, caravans and commercial trailers, as well as axle repairs and work on the AAA Premium Brake. Our range is complemented by wheel alignment for motorhomes and caravans and payload increases for motorhomes and caravans.
Our experienced service team will be pleased to advise you and ensure that your vehicle is optimally equipped, serviced and perfectly prepared for your next trip.
Contact and appointment booking
AL-KO VT Customer Centre South
Bahnhofstraße 40
89359 Kötz
Germany
Phone: 0800 - 25 56 000 (free within Germany)
Phone: +49 8221 - 97 92 61 (International)
Email: info@alko-tech.com
Opening times:
Mon–Thu: 08:00–12:00 and 13:00–16:30
Fri: 08:00–13:30
Campsites in the surrounding area
Pitches for motorhomes and caravans are available at the Customer Centre location. This means you can arrive the evening before your appointment.
The Bavarian-Swabian region also offers a large number of other pitches and campsites in the area. Its central position between the Danube valley, Günzburg and the Bavarian Alpine foothills makes Kötz an ideal starting point for excursions or stopovers on your way to your holiday.
Whether you’re visiting LEGOLAND Deutschland Resort, cycling along the Danube or staying out in nature – the region offers a wide range of options for combining your workshop appointment with leisure activities.
Camping Gutshof Donauried is just a few minutes’ drive from the AL-KO VT Customer Centre South in Kötz. The campsite, surrounded by nature and with its own bathing lake, is ideal for combining a workshop appointment with some relaxing hours in the countryside. Thanks to its quiet location, modern infrastructure and proximity to Günzburg, it is an attractive choice for AL-KO VT customers.
- Distance to the AL-KO VT Customer Centre South: approx. 8 km, about 10 minutes’ drive. The campsite is located very close to Kötz and is ideal for a relaxed overnight stay before or after your workshop appointment.
- Location: On the outskirts of Günzburg, nestled in the natural landscape of the Donauried and right next to a bathing lake.
- Camping comfort: Spacious pitches for motorhomes and caravans, modern sanitary facilities and well-maintained camping infrastructure.
- Leisure and relaxation: Bathing lake, cycle and hiking paths as well as countless excursion options in the Bavarian-Swabian region.
- Gastronomy and supplies: Bistro, kiosk and bread roll service available directly on site.
- Ideal for: Customers who wish to combine their workshop appointment at the AL-KO VT Customer Centre South with relaxation in a natural environment.
Campingplatz Schwarzfelder Hof in Leipheim offers a quiet and relaxed environment for AL-KO VT customers who want to combine their workshop appointment with an overnight stay or short break. Its convenient location near Kötz and the family atmosphere make it a comfortable option for motorhomers.
- Distance to the AL-KO VT Customer Centre South: approx. 10 km, about 10–15 minutes’ drive. This family-run campsite is a popular camping destination in the region around Günzburg and Leipheim.
- Location: Quiet, rural setting near Leipheim, with easy access to the A8 motorway and the AL-KO VT Customer Centre.
- Camping comfort: Spacious pitches for motorhomes and caravans, modern sanitary facilities
- Leisure and relaxation: Numerous cycle and hiking paths in the area, the perfect choice for relaxing days in nature.
- Gastronomy and supplies: Bread roll service and shopping facilities in the surrounding area ensure a comfortable stay.
- Ideal for: Customers looking for a quiet and comfortable overnight option close to the Customer Centre.
See Camping Günztal offers a combination of nature, relaxation and camping comfort. Just a few kilometres from the AL-KO VT Customer Centre South, it’s ideal for customers wanting to combine their workshop appointment with a short break in the Swabian lake district. The site’s waterside location and the variety of leisure opportunities make it an attractive destination for the whole family.
- Distance to the AL-KO VT Customer Centre South: approx. 20 km, about 20–25 minutes’ drive. The campsite is particularly suitable for customers who wish to combine their workshop appointment with a longer stay in summer.
- Location: Right by a bathing lake in the idyllic Günztal countryside, between Krumbach and Günzburg.
- Camping comfort: Spacious pitches for motorhomes and caravans, modern sanitary facilities and a family-friendly campsite.
- Leisure and relaxation: Bathing lake, sunbathing lawns, cycle and hiking paths, and a wide range of recreational opportunities in the surrounding countryside.
- Gastronomy and supplies: Restaurant and further services can be found directly on site or in the immediate surroundings.
- Ideal for: Customers wishing to combine their visit to the AL-KO VT Customer Centre South with a short break by the water and relaxing days in nature.
Our AL-KO VT Customer Centres at a glance
At our AL-KO VT Customer Centres, you benefit from professional service direct from the manufacturer. Whether maintenance, repair or retrofitting – our experienced teams support you with comprehensive know-how for motorhomes, panel vans and caravans.
Discover all AL-KO VT Customer Centre locations and find the right contact person near you.
